Full List of SASSA Status Messages & What They Mean – 2025 Guide

This means SASSA is still checking your details.

They are still verifying:

• Your identity
• Your income
• Your bank details
• Your UIF status
• Your NSFAS status

Your application is not declined. It is simply waiting for review.

Checkout: How to Fix a “Pending” SASSA Status

Good news. Your application passed all checks. Now you must wait for your pay date to appear.

Being approved does not mean you will be paid immediately. Wait for the pay date under that month.

This means:

• Your application is approved
• Your payment is not ready yet

It usually happens when:

• Banking verification is slow
• You changed your bank account
• Income checks are still being processed

You will be paid once verification is complete.

Learn More: Approved but No Pay Date – What It Means (SASSA SRD R370 Guide)

SASSA is waiting for you to submit your banking details. Without banking details, you cannot receive payment.

You must update your details here: https://srd.sassa.gov.za/sc19/banking-details-update

Your bank is still confirming your account.

Banks must confirm:

• Your ID matches the account
• The account is active
• The account belongs to you

This can take 1-10 working days.

Your application was flagged for an extra check.

This can be:

• Identity referral
• Bank referral
• Income referral
• Fraud risk referral

This does not mean you are declined. It means “still checking.”

Checkout: How to Fix a “Referred” SASSA Status

SASSA detected something unusual in your records.

This may happen when:

• Someone tried to apply using your ID
• Your account shows suspicious activity
• Your details appear duplicated

You may need to confirm your identity.

Your ID details do not match Home Affairs.

This often happens when:

• Your surname changed
• Your ID was replaced
• There is a spelling error
• Your ID is not active

You must fix your ID details at Home Affairs.

Also See: SASSA Identity Verification Failed – What It Means and How to Fix It

SASSA found income in your bank account above R624 for the month.

This is one of the most common decline reasons.

Money counted as income:

• Cash deposits
• eWallet payments
• Transfers from others
• Small business money
• Part-time or casual work

You can appeal if this is incorrect.

This is similar to the above status. It means SASSA detected income that looks like earnings.

You can appeal if it was support money from family and not income.

SASSA found your name on the UIF system.

This can happen if:

• Your previous employer never updated your record
• You once received UIF
• You are still listed as “active”

If you are NOT receiving UIF money, you should appeal.

You are receiving NSFAS, so you cannot get the SRD grant. NSFAS counts as government financial support.

If you are no longer funded, you can appeal.

SASSA found that you may work for the government or receive a government salary.

This check is strict. Appeal only if the information is wrong.

You accidentally told SASSA that you do not need the grant.

This happens when you clicked “Yes” on a question asking if you earn more than the threshold. You must appeal to correct this.

SASSA detected more than one application using the same ID.

This happens when someone else tries to apply for you, or when you applied twice. SASSA will keep only one application active.

You successfully submitted your application. Now you must wait for SASSA to process your first month.

This status appears especially for new applicants.

SASSA received your application, and it is waiting for verification.

This is similar to “Pending.”

The system cannot find your application for that ID number.

Common reasons:

• You entered your ID wrong
• Your application never went through
• The system is slow

Try again or resubmit your application.

Your application was cancelled.

This happens if:

• You cancelled it yourself
• Someone else tried to cancel it
• There was a verification failure

You can reapply immediately.

Your application was declined.

Reasons include:

• Income above R624
• UIF still active
• NSFAS active
• Identity failed
• Fraud risk
• Self exclusion

You can appeal within 30 days.

Your appeal was received. SASSA is reviewing it.

Appeals take 30-90 days.

Your appeal was approved. You will be paid for the month that was appealed.

Payment may take several days.

Your appeal was unsuccessful. You cannot appeal the same month again.

This means your bank could not accept the payment.

Reasons:

• Incorrect account number
• Account is frozen
• Account is inactive
• SASSA sent money to an unsupported bank
• Name mismatch

You must update your bank details.

Your bank returned the payment to SASSA.

Reasons:

• Account closed
• Account suspended
• Technical error
• Fraud alert
• Incorrect details

After fixing your details, payment will be resent.

• Use a bank account in your name
• Keep your phone number active
• Make sure your ID matches Home Affairs
• Keep deposits below R624
• Avoid switching bank accounts often