Check SASSA Status Without an SMS
If you cannot get the OTP SMS, you can still check your SRD status using official alternative channels. This page shows the safest options to confirm your status and paydays without relying on the SRD OTP message.
Go to Official Status CheckStart here first
Most “no SMS” problems are not permanent. Before using another channel, check these basics.
- Confirm your phone can receive SMS and has signal.
- Restart your phone and try again after a few minutes.
- Make sure you are using the same phone number that was used for SRD.
- Try again later. OTP delivery slows down during peak traffic.
Choose an official way to check without SMS
Check SRD status using WhatsApp
- Save the official SASSA WhatsApp number in your contacts.
- Open WhatsApp and start a new chat.
- Send a message like “SASSA” or “Status”.
- Follow the prompts to reach the SRD status option.
If the WhatsApp flow asks for details you cannot access, skip to the “Fix OTP access” section below.
Check SRD status using USSD
USSD works on any phone, including non-smartphones. Network charges may apply.
- Open your phone dialer.
- Dial the official SRD USSD code shown by SASSA.
- Choose the SRD status option in the menu.
- Follow the prompts to view your status result.
Check SRD status using the call centre
If you cannot use the portal, WhatsApp, or USSD, the call centre can help confirm what your status shows.
- Call: 0800 60 10 11
- Have your ID number ready.
- Ask for help with SRD status access if you cannot receive OTPs.
If you must regain access to the old number
In many cases, the fastest fix is to recover the SIM for your old SRD number.
- Visit your mobile network store for a SIM swap.
- Bring your ID and any proof the number belongs to you.
- Once the number is active again, use the SRD portal to update your details.
- If the number was never in your name, change to a SIM that is registered to you and follow the official support flow.
